Privacy policy
Effective Date: August 23, 2026
At upnadress.com, we respect your privacy and are committed to protecting the personal information of our customers, visitors, and users. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or make a purchase from our website.
Website: upnadress.com
Business Name: Alak Das
Business Category: Men Fashion
Email: upnadress@gmail.com
Phone: 8372877522
Business Address: Village – Damodarpur, Iswarpur, Chandipur, District – Purba Medinipur, West Bengal, Pin – 721659
GST No.: 19APUPD0244E1Z0
By accessing or using upnadress.com, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.
Personal Information
Depending on how you interact with our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Mobile or telephone number
- Order details
- Payment-related information
- Account information, if you create an account
- Information provided when contacting customer support
- Any other information you voluntarily provide to us
We only request information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and improve your shopping experience.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location
- Pages visited
- Time spent on pages
- Referring website
- Website interaction and browsing activity
- Cookies and similar technologies
This information generally does not directly identify you and is primarily used for website functionality, analytics, security, and performance improvement.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Processing and fulfilling your orders
- Confirming purchases and payments
- Arranging delivery of products
- Providing customer support
- Communicating regarding orders, returns, refunds, or exchanges
- Responding to inquiries and requests
- Maintaining and improving our website
- Personalizing your shopping experience
- Understanding customer preferences and website usage
- Preventing fraudulent or unauthorized transactions
- Protecting the security of our website
- Complying with applicable laws and regulations
- Sending service-related communications
- Sending promotional communications where permitted and appropriate
- Improving our products, services, and marketing activities
We do not use your personal information for purposes unrelated to our legitimate business activities without an appropriate legal basis or your consent where required.
3. Order and Payment Information
When you place an order through upnadress.com, we need certain information to complete the transaction. This may include your name, contact details, shipping address, billing information, order details, and payment-related information.
Payments may be processed through third-party payment service providers. Depending on the payment method you select, your payment information may be handled directly by the relevant payment provider.
We generally do not need to store complete payment card details on our own systems. Payment providers may have their own privacy policies and security practices, and customers should review those policies when using their services.
4. Cash on Delivery Orders
If Cash on Delivery is available for your order, we may collect your name, phone number, shipping address, and order information to arrange delivery and verify the order where necessary.
We may contact you by phone, SMS, email, or other available communication methods regarding your Cash on Delivery order.
5. Cookies and Similar Technologies
upnadress.com may use cookies and similar technologies to provide a better browsing experience.
Cookies are small data files stored on your device that can help websites remember information about your visit.
We may use cookies for purposes such as:
- Keeping products in your shopping cart
- Remembering preferences
- Maintaining website functionality
- Understanding website traffic
- Measuring marketing performance
- Improving website navigation
- Providing relevant content or advertisements
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Sharing of Personal Information
We do not sell your personal information to third parties for their own unrelated purposes.
However, we may share necessary information with trusted third parties when required to operate our business and provide services to you.
These parties may include:
- Payment processors
- Shipping and delivery partners
- Website hosting and technology providers
- E-commerce service providers
- Analytics and marketing service providers
- Customer support service providers
- Fraud prevention and security providers
- Government authorities or legal bodies when legally required
Third-party service providers are expected to handle information in accordance with applicable laws and appropriate security practices.
7. Shipping and Delivery Partners
To deliver your order, we may provide necessary customer information to logistics and courier partners.
This information may include your name, phone number, delivery address, and order-related details.
The information is shared only to the extent reasonably necessary to complete delivery and related services.
8. Marketing Communications
Where legally permitted and where appropriate, we may use your contact information to provide information about new products, offers, discounts, promotions, or other updates from upnadress.com.
You may choose to stop receiving promotional communications by following the unsubscribe instructions included in promotional emails or by contacting us directly.
Please note that even if you opt out of promotional communications, we may still send essential transactional or service-related messages, such as order confirmations, shipping updates, payment notifications, or customer service communications.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
We use appropriate administrative, technical, and organizational safeguards where reasonably practical.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
Customers should also take appropriate precautions, such as using secure devices, maintaining strong passwords, and avoiding sharing account credentials with others.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for purposes including:
- Completing transactions
- Providing customer service
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud
- Complying with legal, tax, accounting, or regulatory obligations
- Enforcing our agreements and policies
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Third-Party Websites and Services
Our website may contain links, integrations, applications, payment services, social media features, advertisements, or other services operated by third parties.
If you access a third-party website or service, that third party may collect and process information according to its own privacy policy.
upnadress.com is not responsible for the privacy practices, content, security, or policies of independent third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
12. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us using the details provided below so that we can review the matter and take appropriate action where required.
13. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Request information about how your personal information is used
- Opt out of promotional communications
Requests may be subject to verification and applicable legal limitations.
To exercise an applicable privacy right, please contact us using the contact information provided at the end of this Privacy Policy.
14. Accuracy of Information
We expect customers to provide accurate and up-to-date information when placing orders or communicating with us.
If your personal information changes, you may contact us to request an update where appropriate.
Providing incorrect or incomplete information may affect our ability to process an order, deliver products, respond to inquiries, or provide certain services.
15. Fraud Prevention and Legal Compliance
We may process and disclose information where reasonably necessary to detect, investigate, prevent, or address:
- Fraudulent transactions
- Unauthorized activity
- Security incidents
- Abuse of our website
- Violations of our policies
- Potential illegal activities
We may also disclose information when required by law, legal process, court order, governmental authority, or other lawful request.
16. Business Transfers
If our business, website, assets, or operations are transferred, merged, reorganized, sold, or otherwise changed, personal information associated with the business may be transferred as part of that transaction, subject to applicable legal requirements.
Any such transfer will be handled in accordance with applicable privacy and data protection obligations.
17. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with a revised effective date.
We encourage customers to periodically review this Privacy Policy to remain informed about how we handle personal information.
Your continued use of upnadress.com after an updated Privacy Policy is published may constitute acceptance of the revised policy to the extent permitted by applicable law.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us.
Business Name: Alak Das
Website: upnadress.com
Email: upnadress@gmail.com
Phone: 8372877522
Address: Village – Damodarpur, Iswarpur, Chandipur, District – Purba Medinipur, West Bengal, Pin – 721659
GST No.: 19APUPD0244E1Z0
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate period.
19. Consent
By using upnadress.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.
If you do not agree with this Privacy Policy, please discontinue use of our website and services.