Terms & Conditions
Website: upnadress.com
Email: upnadress@gmail.com
Business Name: Alak Das
Business Address: Village – Damodarpur, Iswarpur, Chandipur, Dist – Purba Medinipur, West Bengal, PIN – 721659
Phone: 8372877522
Business Category: Men’s Fashion
GSTIN: 19APUPD0244E1Z0
1. Introduction
Welcome to upnadress.com, an online men’s fashion store operated by Alak Das. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities.
By accessing our website, browsing our products, placing an order, or using any service provided through upnadress.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once published on this page. Customers are encouraged to review this page periodically.
2. Eligibility
By using upnadress.com, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.
If you are below the legal age required to make purchases independently, you should use our website only with the involvement and supervision of a parent or legal guardian.
You are responsible for ensuring that the information provided by you during registration, checkout, or communication with us is accurate and complete.
3. Products and Product Information
We make reasonable efforts to display accurate product names, descriptions, images, sizes, colors, prices, and other relevant information on our website.
However, actual product colors may vary slightly depending on your device screen, display settings, lighting conditions, photography, and other technical factors.
Product measurements may also have minor variations because of manufacturing processes. Customers are encouraged to carefully check the product description, size information, specifications, and other details before placing an order.
We reserve the right to correct errors, update product information, modify specifications, or discontinue products at any time without prior notice.
4. Pricing and Taxes
All product prices displayed on upnadress.com are subject to change without prior notice.
We make reasonable efforts to ensure that product pricing is accurate. However, in the event of an obvious pricing or technical error, we reserve the right to cancel or correct the affected order.
Applicable taxes, including GST where required, will be handled according to applicable Indian laws. Any applicable delivery charges or other charges will be displayed during the checkout process wherever applicable.
5. Orders and Order Acceptance
Placing an order on upnadress.com constitutes a request to purchase the selected products. An order is considered accepted only after we confirm the order.
We reserve the right to accept, reject, cancel, or limit an order for reasons including, but not limited to:
- Product availability issues
- Incorrect product or pricing information
- Incorrect customer information
- Suspicious or fraudulent activity
- Delivery limitations
- Duplicate orders
- Technical or system errors
- Failure to comply with these Terms & Conditions
If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy and payment method.
6. Customer Information
Customers are responsible for providing accurate information, including their full name, delivery address, phone number, email address, and other information required to process an order.
upnadress.com will not be responsible for delivery delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated information provided by the customer.
If you notice an error in your order information, contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.
7. Payment
We may provide different payment options depending on availability, including online payment and Cash on Delivery (COD).
Customers using COD must provide accurate contact and delivery information and must be available to receive the order.
We reserve the right to restrict or refuse certain payment methods for particular orders where necessary.
8. Shipping and Delivery
We aim to process and dispatch orders within the timeframe communicated on our website or during checkout. Delivery times may vary depending on the destination, courier service, weather, public holidays, operational circumstances, and other factors outside our reasonable control.
A delivery estimate is not an absolute guarantee of delivery on a specific date.
Customers should ensure that someone is available at the provided delivery address to receive the parcel. Repeated failed delivery attempts may result in cancellation or return of the shipment.
For further details, customers should refer to our Shipping Policy.
9. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.
Customers must follow the conditions and procedures specified in that policy. Certain products may not be eligible for return or exchange due to product category, hygiene considerations, damage, misuse, or other applicable restrictions.
Products returned must generally meet the eligibility requirements stated in our Return & Refund Policy.
We reserve the right to reject a return or refund request if the applicable conditions are not satisfied.
10. Product Availability
Although we try to maintain accurate inventory information, products may occasionally become unavailable due to stock discrepancies, supplier issues, technical errors, or unexpected demand.
If an ordered product becomes unavailable, we may contact the customer regarding an alternative product, revised order, or eligible refund.
11. Intellectual Property
All content available on upnadress.com, including logos, brand names, product images, photographs, graphics, text, descriptions, website design, layouts, and other materials, is protected by applicable intellectual property laws unless otherwise stated.
Customers may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.
Unauthorized use of our intellectual property may result in appropriate legal action under applicable law.
12. Prohibited Activities
You agree not to use our website for unlawful or unauthorized purposes.
You must not attempt to:
- Gain unauthorized access to our website or systems
- Introduce viruses, malware, or harmful code
- Interfere with website security or functionality
- Use automated systems to collect website content without permission
- Submit false or misleading information
- Engage in fraudulent transactions
- Abuse promotional offers
- Use another person's information without authorization
- Violate applicable laws or regulations
We reserve the right to restrict access, cancel orders, or take appropriate action against users who violate these requirements.
13. Third-Party Services
Our website may use third-party payment processors, logistics providers, technology providers, analytics services, or other external service providers.
Such third-party services may have their own terms, policies, and conditions. We are not responsible for the independent practices, policies, or technical failures of third-party service providers, except where applicable law provides otherwise.
14. Limitation of Liability
To the extent permitted by applicable law, upnadress.com and Alak Das shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
We are not responsible for circumstances beyond our reasonable control, including natural disasters, transportation disruptions, internet outages, government restrictions, courier delays, strikes, technical failures, or other unforeseen events.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
15. Privacy
Your use of our website is also subject to our Privacy Policy. We may collect and process information necessary to provide products, process payments, arrange delivery, respond to inquiries, and improve our services.
Customers are encouraged to review our Privacy Policy for additional information about how personal information is handled.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions, our website, products, or services shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable business location, subject to applicable law.
17. Contact Us
If you have questions, concerns, complaints, or requests regarding these Terms & Conditions, orders, products, or services, you may contact us using the details below:
Alak Das
Website: upnadress.com
Email: upnadress@gmail.com
Phone: 8372877522
Address: Village – Damodarpur, Iswarpur, Chandipur, Dist – Purba Medinipur, West Bengal, PIN – 721659
GSTIN: 19APUPD0244E1Z0
We aim to respond to customer inquiries within a reasonable period.
18. Acceptance of Terms
By accessing and using upnadress.com, you acknowledge that you have read and accepted these Terms & Conditions. If you do not agree with these terms, you should discontinue use of the website.