Contact information
Website: upnadress.com
Business Name: UpnaDress
Business Category: Men’s Fashion
Business Owner: Alak Das
Email: upnadress@gmail.com
Phone: 8372877522
Business Address: Village – Damodarpur, Iswarpur, Chandipur, District – Purba Medinipur, West Bengal, India, PIN – 721659
GSTIN: 19APUPD0244E1Z0
Contact Us
Welcome to UpnaDress, your trusted online destination for stylish, comfortable, and affordable men’s fashion. We are committed to providing our customers with quality fashion products, a convenient online shopping experience, and dependable customer support.
If you have any questions about our products, orders, shipping, payments, returns, refunds, or any other service-related matter, our support team is available to assist you. We value every customer and aim to make your shopping experience with UpnaDress simple, transparent, and convenient.
Whether you are looking for information before placing an order or need assistance after your purchase, you can contact us using the details provided on this page.
Business Information
UpnaDress is an online men’s fashion store operated by Alak Das. Our goal is to make modern men’s fashion accessible to customers through a convenient online shopping platform.
We understand that online customers may have questions regarding product sizes, colors, availability, product specifications, delivery timelines, payment methods, and order status. For this reason, we encourage customers to contact us whenever they need clarification or assistance.
Our business operates from:
Village – Damodarpur, Iswarpur, Chandipur
District – Purba Medinipur
West Bengal, India
PIN – 721659
For business and customer-support communication, please use the official contact details listed below.
Customer Support Email
For general questions, product-related queries, order assistance, return requests, refund-related concerns, or other customer-service matters, you can contact us through our official email address:
Email: upnadress@gmail.com
When contacting us regarding an existing order, please include your order number, registered customer name, and a brief description of your concern. Providing accurate information helps us understand your request and respond more efficiently.
For product inquiries before placing an order, you may mention the product name or product link along with your question.
We recommend using the same email address associated with your order whenever possible so that we can identify your request more easily.
Contact Number
Phone: 8372877522
Customers may use our contact number for relevant business and customer-support queries. When contacting us regarding an order, please keep your order details available so that the necessary information can be checked.
Please note that response times may vary depending on the nature and volume of customer inquiries. We appreciate your patience and understanding.
Product and Shopping Assistance
At UpnaDress, we want customers to feel confident before making a purchase. If you need additional information about a product listed on our website, you can contact us before placing your order.
You may ask about matters such as:
- Product specifications
- Available sizes
- Product colors or variants
- Product availability
- Product usage
- Order-related information
- Payment methods
- Delivery information
- Shipping timelines
- Return eligibility
- Refund procedures
- Exchange-related questions
- Other website or shopping concerns
Our team will make reasonable efforts to provide accurate information based on the details available to us.
Order-Related Queries
If you have already placed an order with UpnaDress and need assistance, please contact us as soon as possible.
For faster assistance, include the following information in your communication:
Order Number: Your order reference number
Customer Name: The name used while placing the order
Phone Number: Your registered contact number
Email Address: Your registered email address
Issue: A short explanation of your concern
Depending on the issue, we may require additional information to verify the order and process your request.
For delivery-related concerns, customers should provide the relevant order and delivery information. This allows our support team to investigate the matter more efficiently.
Returns and Refund Assistance
If you wish to request a return, replacement, or refund, please first review our applicable Return and Refund Policy available on the UpnaDress website.
If you believe your order qualifies for a return or refund and require assistance, contact us at upnadress@gmail.com.
Please provide your order number and explain the reason for your request. Where necessary, we may ask for photographs, videos, product details, packaging information, or other supporting information to evaluate the request.
Return and refund approval may depend on the conditions specified in our applicable policies.
Shipping and Delivery Support
We understand that timely delivery is an important part of online shopping. If you have questions regarding shipping, delivery timelines, tracking information, or a delayed shipment, you can contact our customer-support team.
When contacting us about a shipment, please provide your order number and registered contact information.
Delivery timelines may vary depending on the destination, courier service, availability of the product, operational conditions, public holidays, weather, and other circumstances beyond our direct control.
We will make reasonable efforts to assist customers with delivery-related concerns.
Payment Assistance
UpnaDress may provide different payment options depending on availability and applicable order conditions. If you experience an issue while completing payment or have questions regarding payment confirmation, please contact our support team.
For payment-related inquiries, customers should provide the relevant order number and transaction details where applicable. Never share your complete card number, CVV, OTP, PIN, password, or other confidential banking credentials with anyone claiming to represent UpnaDress.
For your security, sensitive financial information should never be sent through ordinary email or phone communication.
Business Address
Our registered business contact location is:
Alak Das
Village – Damodarpur
Iswarpur, Chandipur
District – Purba Medinipur
West Bengal
PIN – 721659
India
This address may be used for official business correspondence where applicable. Customers should not send products or documents to this address for returns unless they have received appropriate return instructions from our support team.
GST Information
GSTIN: 19APUPD0244E1Z0
The GST identification number provided above is associated with the business information of UpnaDress.
Customers requiring information related to invoices, taxation, or GST documentation may contact us using our official email address.
Our Commitment to Customers
At UpnaDress, customer satisfaction is an important part of our business. We aim to provide clear product information, straightforward communication, and helpful customer support.
We understand that every customer may have different questions and requirements. Our objective is to address genuine customer concerns as clearly and efficiently as possible.
We also encourage customers to carefully review product descriptions, size information, pricing, shipping details, and applicable policies before completing a purchase.
Communication Guidelines
To help us provide efficient support, customers are requested to communicate clearly and provide accurate order information.
When contacting us:
- Use the official email address or phone number provided on this page.
- Mention your order number when contacting us about an existing order.
- Clearly describe your question or concern.
- Provide supporting information when reasonably required.
- Do not share passwords, OTPs, CVV numbers, PINs, or complete payment-card details.
- Allow reasonable time for our team to review and respond to your request.
We take customer communication seriously and aim to handle inquiries professionally.
Privacy and Customer Information
When you contact UpnaDress, you may provide personal information such as your name, phone number, email address, order number, delivery details, or other information necessary to address your request.
We use such information for legitimate business and customer-support purposes, including responding to inquiries, assisting with orders, processing eligible requests, and resolving service-related issues.
Customers are encouraged to review our Privacy Policy for more information about how personal information may be collected, used, stored, and protected.
Contact Us for Assistance
If you have any questions about UpnaDress, our products, your order, delivery, payment, returns, refunds, or other website-related matters, please contact us.
UpnaDress
Owner: Alak Das
Email: upnadress@gmail.com
Phone: 8372877522
Address: Village – Damodarpur, Iswarpur, Chandipur, District – Purba Medinipur, West Bengal – 721659, India
GSTIN: 19APUPD0244E1Z0
Website: upnadress.com
We appreciate your interest in UpnaDress and thank you for choosing us for your men’s fashion needs. Our team looks forward to assisting you and providing a smooth and convenient shopping experience.
Important Notice
The contact information provided on this page is intended for legitimate business and customer-support communication. Customers should always verify that they are communicating through the official UpnaDress contact details before sharing order-related information.
UpnaDress reserves the right to update its contact information, business details, communication procedures, or customer-support arrangements when necessary. Customers are encouraged to check this page periodically for the latest information.